Read Our Testimonials to Hear What Customers Have to Say About BostonbeaN Coffee Company:
Matt Adamo is my rep from BostonbeaN and he ROCKS! When I started at my job, I had NO idea how to or what to stock for our team. Everything was in a mess! Matt came in and showed me how to stock, he knew from his experience what the best snacks were to buy and how to display them. He helped me, IMMENSELY, in my new position. Now, over a year later, we have become friends, he makes sure when he brings an order he helps to put it away. When I see new or different things on the website, I ask about it and he’s honest with me about his history with this company. If he’s sold it to us before I came, he just knows and knows how well it went over. He can tell me what I should get and shouldn’t based on his experience with the organization. He has been an extremely friendly and helpful resource to me, helping me to be successful at my job. How many people can say that about a ‘vendor’? I absolutely enjoy having him come in every week and keeping me on my toes with snacks and coffee! He’s made my team happy every week with all he does! Thank you, Matt! I couldn’t have done it without you! 🙂
– Marge B.
Boston Bean has been a fantastic vendor in our office building. Tenants consistently love the coffee, response times are always quick, and our service technician, Bryan, is outstanding—reliable, friendly, and dependable. Highly recommend.
– Grace L.
For starters, BostonbeaN’s customer service is absolutely amazing. Tom, Jamie, Matt…whoever I’ve dealt with, has always been super professional, very knowledgeable about their products and are quick to fix any issues with the coffee machine, or whatever it may be. I’ve never, in 30 years, have experienced customer service at this level. Especially Tom! He goes above and way beyond. All I need to do is text him what I need and it will be waiting in my lobby the next morning, IF NOT SOONER! I have texted that poor guy more than once with a fire drill text “we ran out of coffee!” and he will literally stop what he’s doing and rush it over that very minute, it’s crazy! I’ve never seen anything like it. Anyway…as I noted their customer service is INCREDIBLE. Their coffee? Even better! I love love love the Dark Roast and The Revolutionary Blend. I have no plans to deviate from it…ever. Thanks Tom! Thanks 🙂
– Rebet
Wade is super helpful and professional. I feel like he had to hold my hand a bit in the beginning, but he never seemed put out or too busy to help me (even though I know he was busy). I’ve had a great experience with BostonbeaN as a whole, and Wade is a great example of why.
– Leslie B.
Our Watertown biotech company has been using Boston Bean Coffee’s delivery service, and the experience has been nothing short of outstanding!
A big thank you to Julio Tavarez, who truly goes above and beyond. His positive energy, responsiveness, and professionalism make a big difference in our day-to-day operations. Julio is not only dependable and efficient but also incredibly friendly and easy to work with. His proactive communication and commitment to service excellence stand out.
Thanks to Julio and the Boston Bean team, we can count on hassle-free coffee deliveries that keep our office running smoothly and our team happy. Highly recommended!!
– Alex S.
Our office space works with Boston Bean closely to ensure our amenities are in order. In particular, our close partnership with Julio Tavarez has helped us really feel taken care of. I look forward to continuing to work with them!
– Shuntaro S.
I recently submitted a form to BostonbeaN to inquire about office coffee services for our business. They got back to me almost immediately, and although they don’t service our location, Steve—the VP—personally reached out to recommend another provider that might service our location. It’s rare to find this level of responsiveness and helpfulness, especially when there’s nothing directly in it for them. That kind of integrity and support speaks volumes about their company values. Even though we couldn’t work together this time, I truly appreciate the experience and would absolutely recommend BostonbeaN to anyone within their service area.
– Ashley R.
BostonBean offers so many options that I never knew existed. Coffee machines/flavors; water options, snacks! All delivered right to our door. I have been beyond fortunate to have Julio Tavares as our onsite rep. He is responsive and hard working! His great attitude and helpfulness have been second to none!! Highly recommend!
– Beth T.
Healthy snacks are key to fueling our teams passionate drive…We so love our visits from Kamden!
– Samantha
Great Company, hardworking and top-notch customer service.
– Joellen Margarita
I am a HS teacher in a Special Education classroom. I’ve wanted to start a coffee shop for my students to run for years and reached out to Boston Bean. Ron Davies came to see our space to get an idea of what we were looking to do. Boston Bean graciously offered to donate regular and decaf coffee grinds, carafes and the brewer. When Ron delivered everything, he brought us sweetener samples, straws, tea, and a tea display, in addition to everything else! We just closed up shop for the school year and I reached out to Ron to thank him and Boston Bean. He replied that Boston Bean will continue to donate ALL of the coffee to our program! Boston Bean is a fantastic company, with delicious coffee, and such strong community partnership. We are so very grateful for their generosity and will pass along their information to anyone in need of coffee and supplies. Thank you Boston Bean!!!
– Caitlin Conway Torelli
If I could give ten stars I would. These guys are THE BEST — for multiple reasons. This review for me — IS SO LONG OVERDUE. Overdrive has been a customer for over 10+ years.
We used BostonbeaN over ten years ago — when I first started working here this was our coffee vendor. All the employees wanted a new fad Keurig so we switched. After a few years, Keurig became bland. The office had a taste testing having three other coffees for a month and guess what? BostonbeaN won! The flavors are GREAT. Mixture on light, med, dark and super dark — they have it all. Plus teas!
BostonbeaN writes the book for customer service. Hands down — they bend over backwards to make sure YOU ARE HAPPY. They come when they say they will, set it up, clean the machine, restock the coffee and are nice, nice people.
One of the best qualities about Alan and Chris are that they have been so helpful with the COVID-19 situation. BostonbeaN branched out and provided Overdrive with masks, gloves, anti-septic wipes, plus so much more — everything we needed, especially when supply chains were strained….
Thanks BostonbeaN – for always being there for Overdrive!
– Barbara Bodell
It is all about the customer Service! We have had a long lasting partnership with BostonbeaN, and time after time they have proved that they can provide top notch service.
– Hannah Walker
Excellent service!!!!!!!! Boston Bean has been our Coffee/water vendor for almost five years. From the very beginning, they have been honest, helpful, professional, reliable, and courteous. Our account manager, Chris Jones, makes sure our offices are stocked with cups, tea, coffee, etc. Having this kind of service is great. If I run out of coffee or supplies and called last minute, Chris will swing by the office with a refill. If something goes wrong with one of our units, Kenny, the service technician, will be out there the same or next day to repair or replace equipment. They just really make you feel like you are genuinely important to them.
– May Woo
Great products and incredible service. Definitely the place to go for your coffee, snacks and more.
– Matthew Nugent
Happy holidays to you all there at Boston Bean! You guys are incredible – Thanks for all you do. We’re so happy you’re our vendor; amazing company, so thank you!
– Rosie
