I am a HS teacher in a Special Education classroom. I’ve wanted to start a coffee shop for my students to run for years and reached out to Boston Bean. Ron Davies came to see our space to get an idea of what we were looking to do. Boston Bean graciously offered to donate regular and decaf coffee grinds, carafes and the brewer. When Ron delivered everything, he brought us sweetener samples, straws, tea, and a tea display, in addition to everything else! We just closed up shop for the school year and I reached out to Ron to thank him and Boston Bean. He replied that Boston Bean will continue to donate ALL of the coffee to our program! Boston Bean is a fantastic company, with delicious coffee, and such strong community partnership. We are so very grateful for their generosity and will pass along their information to anyone in need of coffee and supplies. Thank you Boston Bean!!!
– Caitlin Conway Torelli
If I could give ten stars I would. These guys are THE BEST — for multiple reasons. This review for me — IS SO LONG OVERDUE. Overdrive has been a customer for over 10+ years.
We used BostonbeaN over ten years ago — when I first started working here this was our coffee vendor. All the employees wanted a new fad Keurig so we switched. After a few years, Keurig became bland. The office had a taste testing having three other coffees for a month and guess what? BostonbeaN won! The flavors are GREAT. Mixture on light, med, dark and super dark — they have it all. Plus teas!
BostonbeaN writes the book for customer service. Hands down — they bend over backwards to make sure YOU ARE HAPPY. They come when they say they will, set it up, clean the machine, restock the coffee and are nice, nice people.
One of the best qualities about Alan and Chris are that they have been so helpful with the COVID-19 situation. BostonbeaN branched out and provided Overdrive with masks, gloves, anti-septic wipes, plus so much more — everything we needed, especially when supply chains were strained.
They started selling a product called Nanoseptic. A product (film) that you put on door handles, coffee machines, copier touch pads — anything you touch. It disinfects on contact. We love it — just had them put it on every surface — all the door handles in the office, coffee machine and copier. It feels good to have another layer of protection against this virus.
Thanks BostonbeaN – for always being there for Overdrive!
– Barbara Bodell
It is all about the customer Service! We have had a long lasting partnership with BostonbeaN, and time after time they have proved that they can provide top notch service.
– Hannah Walker
Excellent service!!!!!!!! Boston Bean has been our Coffee/water vendor for almost five years. From the very beginning, they have been honest, helpful, professional, reliable, and courteous. Our account manager, Chris Jones, makes sure our offices are stocked with cups, tea, coffee, etc. Having this kind of service is great. If I run out of coffee or supplies and called last minute, Chris will swing by the office with a refill. If something goes wrong with one of our units, Kenny, the service technician, will be out there the same or next day to repair or replace equipment. They just really make you feel like you are genuinely important to them.
– May Woo
Great products and incredible service. Definitely the place to go for your coffee, snacks and more.
– Matthew Nugent
BostonBean Coffee Company
23 Draper St, Woburn, MA 01801 (781) 935-3100 1 800 HIT BREW (800-448-2739)
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