As an employer, one of the most important business decisions you can make is hiring the right person for your team. Employees are the lifeline of the company, keeping processes running smoothly and in some cases, being the face of your organization. They deal with customers, keep paperwork in order, and handle the tasks you can’t do on your own. Getting the right employee for the job at the very beginning can save time and money. Here are a few tips:
Define the role
It’s best to know what the employee will be doing before you hire. This will help set expectations and help assess whether the applicant has the qualifications for the job.
Work with the supervisor
The supervisor of the role should have a hand in defining what the employee will be expected to do. This helps ensure nothing is left out of the job description.
Have a checklist
Once you define the role, develop a standard checklist to refer to when interviewing and hiring. This helps retain the integrity of the position and focuses on the quality of the candidates.
Once you have several applicants, be forthcoming in your expectations. During the interview process, show them the facility and area where they will be working and allow them to ask questions. Remember, they are choosing you just as much as you are choosing them.
Ask probing questions
One of the key things when interviewing is to ask questions that reveal whether they will mesh with your company culture. The goal is to make sure they are a good fit and can handle the scenarios you describe.
Go to lunch
Taking the prospective employee to lunch will give you a different perspective. Watch how they interact with the team, the servers, whether they keep the conversation going – or take it over – and their manners.
These are all important factors to consider when looking for the right employee. The team at BostonbeaN Coffee Company prides itself on providing excellent customer service every step of the way. Why? We value our customers and employees, realizing both need to be happy.
Contact us today for more information on the offerings at BostonbeaN Coffee Company.